Term & Conditions
Term & Conditions
Welcome to Smart Fare Trip. These Terms & Conditions govern your access to and use of our website and travel booking services. By using our website or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Acceptance of Terms
By using the Smart Fare Trip website, you confirm that you:
Are at least 18 years of age or have the legal authority to enter into a binding agreement.
Agree to comply with these Terms & Conditions, our Privacy Policy, Refund Policy, and other applicable policies.
Will use our website only for lawful travel booking and related purposes.
If you do not agree with these terms, you should discontinue using our website immediately.
2. Our Services
Smart Fare Trip is an online travel booking platform that enables customers to:
Search for domestic and international flights
Compare fares from multiple airlines
Book airline tickets and related travel services
Receive customer support for booking-related inquiries
Smart Fare Trip acts solely as an intermediary between travelers and airlines. We do not own, operate, or control any airline, aircraft, airport, or transportation service.
3. Booking Confirmation
All bookings are subject to seat availability and airline approval.
A booking is confirmed only after you receive a booking confirmation or electronic ticket via email.
It is your responsibility to review your booking details immediately after receiving confirmation.
Smart Fare Trip is not responsible for delays caused by email providers, technical issues, or incorrect contact information provided by the customer.
4. User Responsibilities
You agree to:
Provide accurate and complete personal information during booking.
Ensure all passenger names exactly match government-issued identification or passports.
Carry valid passports, visas, health certificates, and other required travel documents.
Comply with airline rules regarding baggage, check-in, boarding, and travel requirements.
Review all fare conditions and restrictions before completing your booking.
Incorrect or incomplete information may result in cancellation, denied boarding, or additional charges, for which Smart Fare Trip is not responsible.
5. Payment Terms
Full payment is required at the time of booking unless otherwise specified.
Payments must be made using approved payment methods available on our website.
Prices are subject to change until your booking has been successfully confirmed.
If payment is declined, interrupted, or incomplete, your booking request may be cancelled automatically.
6. Cancellations & Refunds
Ticket cancellations and refunds are governed by the fare rules of the respective airline.
Some promotional or discounted fares may be non-refundable.
Refund amounts, where applicable, will depend on airline policies, fare conditions, applicable taxes, and Smart Fare Trip service fees.
Refund processing times generally range from 7–21 business days, depending on airline approval and payment processing.
For additional information, please refer to our Refund Policy.
7. Changes & Modifications
Requests for:
Flight date changes
Passenger name corrections
Route modifications
Other itinerary changes
are subject to airline approval, fare conditions, seat availability, and any applicable airline or service charges.
Not all tickets are eligible for modifications.
8. No-Show Policy
If a passenger fails to board the scheduled flight without prior cancellation:
The booking will be treated as a No-Show.
Refund eligibility will depend entirely on the airline’s policy.
Most no-show tickets are non-refundable.
Customers are responsible for understanding applicable airline rules before travel.
9. Travel Requirements
Passengers are solely responsible for ensuring they have:
A valid passport
Required visas
Health or vaccination documentation (if applicable)
Any additional travel documents required by destination authorities
Smart Fare Trip is not responsible for denied boarding, entry restrictions, or immigration decisions resulting from incomplete or invalid documentation.
10. Website Usage
When using our website, you agree not to:
Use the website for unlawful or fraudulent purposes.
Create false or unauthorized bookings.
Attempt to gain unauthorized access to our systems.
Copy, reproduce, distribute, or modify website content without written permission.
Use automated tools, bots, or scripts to extract website data.
Violation of these terms may result in suspension of access and legal action where appropriate.
11. Third-Party Websites
Our website may include links to third-party websites, including airline partners and payment providers.
Smart Fare Trip is not responsible for:
Third-party content
Privacy practices
Terms and conditions
Website availability or security
We encourage you to review the policies of any third-party websites you visit.
12. Limitation of Liability
To the maximum extent permitted by law, Smart Fare Trip shall not be liable for:
Flight delays, schedule changes, or cancellations by airlines
Lost, delayed, or damaged baggage
Visa refusals or immigration decisions
Weather-related disruptions or force majeure events
Technical failures involving third-party systems or payment providers
Any indirect, incidental, or consequential losses arising from your travel
Our responsibility is limited to facilitating your booking and providing reasonable customer support.
13. Indemnification
You agree to indemnify, defend, and hold harmless Smart Fare Trip, its employees, partners, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:
Your misuse of the website
Incorrect or misleading information provided by you
Violation of these Terms & Conditions
Any unlawful activity conducted through your use of our services
14. Changes to These Terms & Conditions
Smart Fare Trip reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this website. Your continued use of our website following any updates constitutes your acceptance of the revised Terms & Conditions.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Smart Fare Trip
Email: info@smartfaretrip.com
Phone: +44 020 3951 5334
Address: Office No. 439, Cunnery Rd, Manchester, M1 2ED, United Kingdom