Term & Conditions

Term & Conditions

Welcome to Smart Fare Trip. These Terms & Conditions govern your access to and use of our website and travel booking services. By using our website or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

 

1. Acceptance of Terms

By using the Smart Fare Trip website, you confirm that you:

  • Are at least 18 years of age or have the legal authority to enter into a binding agreement.

  • Agree to comply with these Terms & Conditions, our Privacy Policy, Refund Policy, and other applicable policies.

  • Will use our website only for lawful travel booking and related purposes.

If you do not agree with these terms, you should discontinue using our website immediately.


2. Our Services

Smart Fare Trip is an online travel booking platform that enables customers to:

  • Search for domestic and international flights

  • Compare fares from multiple airlines

  • Book airline tickets and related travel services

  • Receive customer support for booking-related inquiries

Smart Fare Trip acts solely as an intermediary between travelers and airlines. We do not own, operate, or control any airline, aircraft, airport, or transportation service.


3. Booking Confirmation

  • All bookings are subject to seat availability and airline approval.

  • A booking is confirmed only after you receive a booking confirmation or electronic ticket via email.

  • It is your responsibility to review your booking details immediately after receiving confirmation.

  • Smart Fare Trip is not responsible for delays caused by email providers, technical issues, or incorrect contact information provided by the customer.


4. User Responsibilities

You agree to:

  • Provide accurate and complete personal information during booking.

  • Ensure all passenger names exactly match government-issued identification or passports.

  • Carry valid passports, visas, health certificates, and other required travel documents.

  • Comply with airline rules regarding baggage, check-in, boarding, and travel requirements.

  • Review all fare conditions and restrictions before completing your booking.

Incorrect or incomplete information may result in cancellation, denied boarding, or additional charges, for which Smart Fare Trip is not responsible.


5. Payment Terms

  • Full payment is required at the time of booking unless otherwise specified.

  • Payments must be made using approved payment methods available on our website.

  • Prices are subject to change until your booking has been successfully confirmed.

  • If payment is declined, interrupted, or incomplete, your booking request may be cancelled automatically.


6. Cancellations & Refunds

  • Ticket cancellations and refunds are governed by the fare rules of the respective airline.

  • Some promotional or discounted fares may be non-refundable.

  • Refund amounts, where applicable, will depend on airline policies, fare conditions, applicable taxes, and Smart Fare Trip service fees.

  • Refund processing times generally range from 7–21 business days, depending on airline approval and payment processing.

For additional information, please refer to our Refund Policy.


7. Changes & Modifications

Requests for:

  • Flight date changes

  • Passenger name corrections

  • Route modifications

  • Other itinerary changes

are subject to airline approval, fare conditions, seat availability, and any applicable airline or service charges.

Not all tickets are eligible for modifications.


8. No-Show Policy

If a passenger fails to board the scheduled flight without prior cancellation:

  • The booking will be treated as a No-Show.

  • Refund eligibility will depend entirely on the airline’s policy.

  • Most no-show tickets are non-refundable.

Customers are responsible for understanding applicable airline rules before travel.


9. Travel Requirements

Passengers are solely responsible for ensuring they have:

  • A valid passport

  • Required visas

  • Health or vaccination documentation (if applicable)

  • Any additional travel documents required by destination authorities

Smart Fare Trip is not responsible for denied boarding, entry restrictions, or immigration decisions resulting from incomplete or invalid documentation.


10. Website Usage

When using our website, you agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Create false or unauthorized bookings.

  • Attempt to gain unauthorized access to our systems.

  • Copy, reproduce, distribute, or modify website content without written permission.

  • Use automated tools, bots, or scripts to extract website data.

Violation of these terms may result in suspension of access and legal action where appropriate.


11. Third-Party Websites

Our website may include links to third-party websites, including airline partners and payment providers.

Smart Fare Trip is not responsible for:

  • Third-party content

  • Privacy practices

  • Terms and conditions

  • Website availability or security

We encourage you to review the policies of any third-party websites you visit.


12. Limitation of Liability

To the maximum extent permitted by law, Smart Fare Trip shall not be liable for:

  • Flight delays, schedule changes, or cancellations by airlines

  • Lost, delayed, or damaged baggage

  • Visa refusals or immigration decisions

  • Weather-related disruptions or force majeure events

  • Technical failures involving third-party systems or payment providers

  • Any indirect, incidental, or consequential losses arising from your travel

Our responsibility is limited to facilitating your booking and providing reasonable customer support.


13. Indemnification

You agree to indemnify, defend, and hold harmless Smart Fare Trip, its employees, partners, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website

  • Incorrect or misleading information provided by you

  • Violation of these Terms & Conditions

  • Any unlawful activity conducted through your use of our services


14. Changes to These Terms & Conditions

Smart Fare Trip reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on this website. Your continued use of our website following any updates constitutes your acceptance of the revised Terms & Conditions.


15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Smart Fare Trip

Email: info@smartfaretrip.com

Phone: +44 020 3951 5334

Address: Office No. 439, Cunnery Rd, Manchester, M1 2ED, United Kingdom