1. Information We Collect

a. Personal Information

When you make a booking, request assistance, or contact us, we may collect the following information:

• Full Name

• Email Address

• Phone Number

• Billing and Payment Information

• Travel Details (destinations, travel dates, passenger information, booking preferences, etc.)

b. Non-Personal Information

We may automatically collect certain information, including:

• Browser type and version

• Device information

• IP address

• Operating system

• Website usage and browsing activity

• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and manage flight bookings

• Send booking confirmations, e-tickets, and travel updates

• Provide customer support and booking assistance

• Improve our website and user experience

• Personalize your experience on our website

• Send promotional offers, newsletters, and updates (only if you choose to receive them)

• Prevent fraud and maintain website security

• Comply with applicable legal and regulatory requirements

3. Cookies and Tracking Technologies

Smart Fare Trip uses cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Personalize your browsing experience

• Analyze visitor traffic and website performance

• Enhance website functionality

You may disable cookies through your browser settings. However, doing so may affect certain features and functionality of our website.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only when necessary with:

• Airlines and travel suppliers to complete your booking

• Secure payment gateway providers

• Customer support and technology service providers

• Government agencies or legal authorities when required by applicable law

All third-party partners are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL (Secure Socket Layer) encryption

• Secure payment gateways

• Firewalls and protected servers

• Regular security monitoring

• Restricted access to sensitive information

Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information where applicable

• Withdraw consent for marketing communications

• Request information about how your data is processed

To exercise any of these rights, please contact us using the details below.

7. Third-Party Websites

Our website may contain links to third-party websites, including airline partners and travel service providers. Smart Fare Trip is not responsible for the privacy practices or content of these external websites.

We encourage you to review the privacy policies of any third-party websites before providing personal information.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your booking

• Provide customer support

• Meet legal, accounting, or regulatory requirements

• Resolve disputes and enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or legal guardian consent. We do not knowingly collect personal information from children.

If we become aware that such information has been collected unintentionally, we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Smart Fare Trip

Email: info@smartfaretrip.com

Phone: +44 020 3951 5334

Address: Office No. 439, Cunnery Rd, Manchester, M1 2ED, United Kingdom

By using the Smart Fare Trip website and our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.